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HR Benefit Service Center | PECWorks
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Navigate the Benefits Maze With Seasoned Professionals

PEC's Benefit Service Center, staffed by professional Benefit Counselors is a call-in command center for answering questions about enrollment, responding to benefit inquiries and successful issue resolution.


  • Provides quick and effective problem resolution.
  • Offers real-time reporting.
  • Reduces the administrative burden on Human Resources by decreasing the number of benefit-related questions.
  • Serves as a centralized point of contact assisting employees with:
    • Enrollment questions
    • Benefit questions
    • Eligibility inquiries
    • Qualifying events
    • Status changes
    • Claim issues
    • FSA, HSA and HRA-related questions
    • Measurement, administrative and stability periods
    • Summary of Benefits and Coverage (SBC) requests
  • Multi-lingual capabilities.
  • Increases employee satisfaction.
  • Helps employees gain a comprehensive understanding of their overall benefits package.
  • Helps streamline the enrollment process.
  • Tracks employee interaction with benefits information.
  • Offers convenience to enroll anytime.


  • Call center one-on-one with trained Benefit Counselors
Contact PEC learn more about our Benefit service Center capabilites.
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